Install ABC, ship your first sale, test the customer flow.
View categoryKnowledge base
How can we help?
Setup guides, file references, security walkthroughs, and troubleshooting — most answers in under a minute.
Most asked questions
Getting started 01
Getting Started
Set up ABC Digital Downloads in three steps: enable the checkout extensions, upload and link your files, then brand the customer download email.
Settings 02
Setting Up Custom Email Settings (White-Label Emails)
Send download emails from your own domain instead of the default ABC address. Add the DKIM and SPF DNS records, verify, and boost deliverability.
Files & streaming 03
How to Set Up Streaming for Video and Audio Files
Set a video or audio file to Stream so customers play it in the browser without downloading. Ideal for selling courses, music, and tutorials.
Browse by category
Upload, manage, replace, and stream digital files.
- 01 How to Manage Files
- 02 Uploading and Connecting Files to Products
- 03 How to Set Up Streaming for Video and Audio Files
- 04 How to Send Updated Files to Specific Customers
Products
1Connect files to Shopify products.
View categoryOrders
2Search, view, and manage customer orders.
View categorySettings
4Email templates, PDF stamping, white-label sending.
- 01 Managing Settings
- 02 Customizing Email Templates
- 03 How to Set Up PDF Stamping for Your Digital Files
- 04 Setting Up Custom Email Settings (White-Label Emails)
Setup tracks
Get set up in three tracks.
Most stores are live after one of these — each takes 5–15 minutes, from install to a test sale.
- INSTALL 5 minInstall ABC + ship your first sale From Shopify install through a test purchase. Read the guide
- FILES 10 minUpload files & connect to products Single files, bundles, version updates. Read the guide
- BRAND 15 minBrand emails & PDF watermarks White-label sending, stamp customer info on PDFs. Read the guide
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